Kenwood K20MSS10

We bought this microwave as it was a Which best buy. Less than six months later it caught fire, with smoke and visible flames coming from the inside panel. Fortunately one of us heard the crackling and was able to unplug it and put out the flames. Had...

I have just bought this microwave on the basis of the Which report. My only complaint about the product is the fact that the LED display is so dim that I can hardly read it and my wife can cannot read it at all. We are bothe elderly but our eyesight is...

Sorry, only about 4 years! Still good especially if you clean it more often.

Yes, but it is 11 years old and has worked perfectly since new. We did not clean it too often and now I have broken the plate. We intent to treat ourselves to a new "same again" - maybe the stainless steel version.

Ordered from Currys and received a faulty product, not delivered on time and with no instructions. I'm assuming this is a problem with Currys and not Kenwood. Since receiving a replacement I have had no problems at all and I have owned it for over...

We are now about to take our second one back to Currys - the first was relaced last November within 3 months of purchase due to extreme scorching on the inside panel (with accompanying smell of burning), The replacement is starting to show similar...

We have had a further response from the manufacturer regarding this microwave: This is not a common fault and the 'returns' rate for this product is exceptionally low. Where, on extremely isolated occasions, paint peeling has been noted, the issue has...

We have had a response from Kenwood as follows: “Thank you for bringing this to our attention. This is a popular product with an extremely low rate of 'returns'. This is not a known fault, though thanks to your feedback we will review cleaning...

This is in response to member comments about peeling paint in the interior of this model. Thank you for your comments about this microwave. We appreciate your feedback, especially negative comments on any models we have awarded Best Buy status. We have...

We bought this 3 years ago solely because of the Which recommendation. Until a few days ago, we were quite satisfied. It is only used for occasional reheating, not for cooking, so no heavy use. Lying in bed at 3am the other night, having been woken by...